We’re excited to announce a partnership with global digital experience platform (DXP), Magnolia.
Through this partnership, Magnolia customers can now go live with AI digital assistants and smart search right on their website. By leveraging the power of generative AI, these copilot tools can answer questions but also help site visitors take some course of action whether that is sign ups, purchases, and more.
“We partnered with ai12z so that we can provide customers with a market-leading AI solution. AI assistants can help site visitors find the information they need, convert faster, and remain loyal customers,” said Jan Schulte, Head of Consulting and AI lead at Magnolia.
Magnolia is a digital experience platform that empowers marketers to create, manage, deliver and optimize the customer experience across their websites and other channels. The highly composable system allows customers to build modular technology stacks that are easily adaptable to their changing business needs.
Magnolia’s open integration framework allows for seamless connection to dozens of best-of-breed solutions, including ai12z. The ai12z connector allows Magnolia customers to sync their CMS content with ai12z’s platform, enabling them to easily go live with chatbots in the corner of their website to help answer questions, smart search to present back summaries and answers rather just links, and AI digital assistants to guide them down their customer journey. To learn more about the connector and access step by step instructions for integrating the ai12z solution into Magnolia-powered websites, see the extension on the Magnolia Marketplace.
“We’re excited to partner with Magnolia to expand customers’ access to GenAI solutions and improve the way users interact with the web,” said Nicole Rogers, Cofounder and CMO at ai12z. “Brands can now benefit from having AI assistants to interact with users, drive engagement, and turn browsers into buyers.”
As the partnership grows, ai12z will continuously develop custom copilot digital assistants tailored to unique vertical and business needs. These solutions will enable customers to quickly and easily find the content they’re looking for through personalized recommendations and image-supported responses. Additionally, customers will receive help from the digital assistant in completing tasks and making purchases. Streamlining the buyer journey in this way will enhance user satisfaction and increase sales.