SaaS Pricing
Starter (FREE)
One Project only
First 30 days free
Number interactions* < 500
Email support during business hours (answered within 48 hours) and access to Documentation
No credit card required for first 30 days
Volume Pricing
Multiple Projects
Example pricing when using GPT-4o-mini for Q&A and ReAct LLM:
$500 for 20,342 questions
$2,500 for 102,965 questions
$10,000 for 431,779 questions
$25,000 for 1,195,600 questions
(questions are approximate)
Additional costs:
$0.002 per custom agent call (which is a call to a third-party system)
$0.10 per website sync (includes all pages)
Email support during business hours (answered within 48 hours) and access to Documentation; option to add 24/7 premium support including phone support and dedicated account management
Partner
Contact us to become a partner and get volume discount pricing
24/7 premium support, including phone support and dedicated account management
*An interaction is approximately one question and answer, or a workflow step. A workflow step is where ai12z’s GenAI is making a reasoning decision. It’s approximate because it’s based on the number of token usage.
Service Offerings
Discovery Package
$5,000
Designed for businesses seeking strategic guidance on integrating AI assistants onto your website(s) or mobile application(s). Through collaborative sessions, we aim to understand your objectives, and we will identify tailored AI use cases that align with your organizational goals.
Starter Package
$5,000 (one time fee)
For businesses seeking initial setup and configuration for their AI assistant.
Contact us for full details of what this package includes.
Customer Success Package
$1,000 / month ($12,000 billed annually)
For businesses wanting continuous analysis and optimization of their AI assistant.
Contact us for full details of what this package includes.
Enterprise Scale Package
For businesses wanting continuous analysis and optimization of their AI assistant, in addition to mission-critical support, maintenance, and advanced configurations (example: support for eCommerce).
Contact us for full details of what this package includes.
We are here to help
Frequently asked questions
Find the answers you are looking for by browsing through a number of questions we get asked a lot.
Which model do you recommend I use?
We support the following Large Language Models (LLMs):
• OpenAI GPT-3.5-turbo
• OpenAI GPT-4
• Amazon Bedrock Titan Express
• Amazon Bedrock Titan Lite
The most cost-effective and fastest model is OpenAI GPT-3.5-turbo.
The OpenAI solutions are hosted on Microsoft Azure.
We support more companies’ large language models than the above including ‘Bring Your Own Fine-tuned Model.’
What’s a token?
A token can be understood as a piece of a word, used in processing language. For English, one token roughly equals four characters or three-quarters of a word. To give you an idea, 1,000 tokens are about the same as 750 words.
How is pricing calculated for completions?
‘Completions’ are when our copilot answers a question or completes a workflow step. The pricing is based on the number of tokens used in both the question (input) and the copilot’s response (output). This ensures you are charged fairly for the actual usage.
How long is the trial period?
Our trial period is for 30 days.