Brands are using AI agents (also known as digital assistants) to help their website and mobile app visitors get things done faster, whether that’s finding information or completing an action. At ai12z, we’re also focused on how AI can help reduce the time, manual work, and technical barriers for brands and their digital agencies to build and manage those AI-powered touchpoints.
Our latest platform updates include a new connector to Amazon S3 and several AI-powered wizards that help with code, content, branding, and customization.
Connect your content from Amazon S3 Cloud to your AI agent
Equipping a chatbot with the right knowledge used to be a time-consuming process. Development teams had to anticipate all the potential questions a site visitor might ask, write each answer, and update them constantly whenever the brand’s content changed.
That all changes when you use retrieval augmented generation (RAG). Now you can go live with an AI agent that connects directly to your content systems, whether that’s a CMS, a digital experience platform, or a cloud storage platform. Because the agent leverages a large language model (LLM) as its reasoning engine, it can pull from pre-approved content across your systems and return the right answer instantly, without needing hundreds or thousands of manually created Q&A pairs.
ai12z offers pre-built connectors to CMS/DXP platforms like WordPress, Magnolia, Progress Sitefinity, Agility, RWS, and more.
Our newest connector integrates directly with Amazon S3. When a file is added, edited, or removed from your AWS S3 bucket, the platform detects the change and updates the agent’s knowledge automatically. Meaning visitors always get the most accurate response from your agent.
ai12z also integrates with your backend systems to use real-time data. If your agent needs to check inventory levels, access CRM data, or connect to a scheduling system, it can combine that data with your organization’s content to deliver answers in context and complete tasks for users.
AI wizards for branding, welcome messages, and custom templates
Building an AI agent doesn’t need to require deep technical skills or weeks of back-and-forth between developers, marketers, and designers. Our new AI wizards simplify setup while still giving teams full control over customization.
- Brand Wizard:Branding a chatbot used to require a lot of work across different teams. With the ai12z Brand Wizard, you can upload screenshots from your website, brochures, or other brand materials, and the AI instantly generates brand guidelines for your digital assistant covering colors, fonts, button styles, and more. In seconds, your agent matches the look and feel of your online brand.
- AI Welcome Message Wizard: The first thing visitors see in your agent is the welcome message. Crafting the right greeting takes time, but this wizard uses the LLM’s knowledge of your brand to generate an on-brand greeting and button text that links directly to the most important resources, information, or actions. Instead of typing questions, visitors can get started with a click.
- CarouselTemplate Wizard:Connecting your AI agent to third-party systems often requires custom coding to display results properly and adjust the look-and-feel. With the Carousel Template Wizard, you can turn a list summary into a carousel or slider. Just provide instructions, “Create a carousel to display upcoming movies,” and the AI will generate the code, style, and scripts in minutes – combining CSS, JavaScript, and Handlebars. Once complete, you can iterate on it.
- Email Template: Create on-brand emails with customizable HTML templates.
- PDF Template: Automatically generate professional PDFs, such as shipping labels when a customer submits a return request. These templates can automatically insert barcodes and QR codes that are dynamically created.
Version history
As you build an AI agent, you want to be able to see what’s changed over time. ai12z now automatically saves a version history of your agent, letting you compare changes across versions.
Easier to build and launch
These updates are designed to cut out repetitive work, reduce technical hurdles, and give your team more time to focus on creating a great experience for your visitors. With less manual effort, you can launch faster, keep your agent up-to-date, and make sure it always feels like part of your brand.