Drive sales with a digital shopping assistant
AI for retail
Turn browsers into buyers with a better search experience
Online shopping has provided a level of convenience that customers have come to love, but it often lacks the personalized support of an in-store experience with an associate there to assist.
With AI for retail, you can introduce a 24/7 digital shopping assistant on your website or mobile app. Help customers find the right products faster, get real-time answers to their questions, and receive the same level of personalized support they would expect in-store.
AI for retail: Drive sales with a smarter shopping experience
Increase sales volume with a digital shopping assistant that keeps customers moving toward a purchase with personalized recommendations based on previous purchases and preferences. Help shoppers find what they need faster, suggest alternatives when items are out of stock, and highlight complementary products to drive higher-value orders.
Keep customers engaged with round-the-clock assistance
Unlike traditional chatbots that offer generic responses and push customers to a phone number or contact form, ai12z processes your brand’s content, whether that’s from your website, product catalogues, or databases, to provide intelligent, conversational answers. Shoppers can easily find details on return policies, track orders, find store locations and more, keeping them engaged and supported 24/7 without the frustration of waiting for help.
Personalize shopping experience with instant product comparisons
Shoppers hesitate when they’re unsure about the differences between products or which one is the best fit for their particular needs. ai12z’s comparison search instantly highlights key distinctions, helping customers make informed decisions faster. By setting the right expectations upfront, customers are more likely to complete their purchase—and less likely to return it.
Stay ahead of demand with an inventory assistant
Streamline operations with workflow integrations that automate inventory tracking and alert merchandisers when stock is running low. When products are unavailable, the AI assistant keeps shoppers engaged by suggesting relevant alternatives that match their needs, helping them discover new options while preventing lost sales.
Features fit for retail
Flexible entry points
Deploy AI search and digital assistants in the format that best fits your shopping experience, whether as a search bar, chatbot, AI overview, full-page experience, or alongside traditional search.
AI visibility
Help shoppers discover your products when they use AI tools like ChatGPT or Gemini to research, compare, and decide what to buy.
Adaptive webpages
Personalize shopping experiences based on each visitor's interests, surfacing the most relevant products, recommendations, and offers.
Image AI
Bring products to life with dynamic images that help shoppers quickly understand features, styles, and available options.
Comparisons
Help shoppers confidently compare products side by side, including features, specifications, pricing, and reviews to make faster purchase decisions.
Embedded actions
Help shoppers take the next step by embedding actions like adding products to their cart, finding a nearby store, tracking an order, or starting a return directly into the conversation.
Explore more solutions
ai12z provides AI experiences across multiple verticals, adapting to the needs of each sector and the people they serve.
