Connect your patients to trusted medical information
AI for healthcare
Finding the right information in healthcare is critical
ai12z’s AI search and digital assistants intelligently determine when to guide users to the most relevant resources and when to provide direct answers – ensuring accuracy, trust, and ease of access. Unlike generic AI models, our approach keeps users within your hospital’s ecosystem, connecting them only to approved, hospital-authorized content. Designed with healthcare standards in mind, our AI assistants enhance digital interactions while giving hospitals full control over their information.
Help patients find trusted clinical information
Patients rely on hospitals for accurate, reliable medical information. When they ask a clinical question, ai12z’s AI-powered search directs them to the most relevant hospital-approved resources rather than generating responses.
Unlike traditional search, our solution prioritizes the most relevant results and provides clear explanations of why each link is useful, ensuring patients access trusted, up-to-date medical guidance without searching through multiple pages.
Improve patient experiences & reduce support burden
Frustrated patients and visitors often call hospitals or browse multiple pages looking for answers. With AI-powered search, users quickly find what they need, reducing phone calls and staff workload. For non-clinical inquiries, such as billing inquiries, visiting hours, parking, or hospital amenities, our AI search solution provides direct answers to improve the patient experience while allowing hospital staff to focus on more complex needs.
Built for healthcare: secure, compliant & customizable
Healthcare organizations need AI that is trustworthy, secure, and customizable. Our AI search is designed to comply with healthcare regulations, ensuring patient safety and adhering to hospital guidelines. It integrates directly into hospital systems, including EHRs via FHIR APIs, ensuring reliable search results.
ai12z is HIPAA compliant and will sign a BAA (Business Associate Agreement).
Features fit for healthcare
AI visibility
Strengthen your visibility across AI platforms to increase your chances of being cited when people ask tools like ChatGPT and Gemini about medical conditions, treatments, providers, and healthcare services.
Clinical & non-clinical routing
Guide patients to trusted clinical information for clinical queries while providing direct answers to administrative questions like parking, billing, and visiting hours.
Embedded actions
Help patients take the next step by embedding appointment booking, provider search, forms, and other actions directly into the conversation.
Secure integrations
Connect securely to EHRs and other healthcare systems while maintaining patient privacy and compliance with HIPAA and SOC 2 requirements.
Adaptive web pages
Personalize page content based on each patient's questions, surfacing the most relevant care information, providers, and next steps.
Multilingual support
Improve access to care by providing AI-powered support in 50+ languages for diverse patient communities.
Explore more solutions
ai12z provides AI experiences across multiple verticals, adapting to the needs of each sector and the people they serve.
