Streamline information navigation
AI for life sciences
Modernize how you engage with your audience
Life sciences organizations serve a range of stakeholders, from healthcare providers to patients, looking for quick access to reliable information to make informed care decisions. But traditional search methods can be frustrating, and standard AI-generated answers aren’t always reliable, presenting greater risks of misinformation and regulatory non-compliance.
ai12z’s AI for life sciences offer a smarter, more secure way to surface relevant information for visitors engaging with a life sciences organization online. It assesses interactions in real-time to determine whether to guide users to approved content or generate a direct answer.
Quickly guide healthcare providers to drug and device information
Healthcare professionals (HCPs) often turn to life sciences organizations for quick support with prescribing guidelines, safety updates, device instructions, and more. However, traditional search methods can be time-consuming. With an AI assistant, clinicians can ask their questions and instantly get directed to authorized resources within your organization’s ecosystem.
Unlike other generic AI models that generate answers based on broad training data (often without verifying accuracy), ai12z ensures clinicians are directed only to authorized, up-to-date resources from your organization’s ecosystem.
Adverse event detection & reporting
AI can detect when someone is asking a question that contains an adverse event.
Capturing adverse event data is essential for patient safety, regulatory compliance, and clinical research. However, challenges in understanding the reporting process and locating the appropriate form often result in underreporting.
ai12z’s digital assistant reduces these barriers by surfacing the relevant forms directly within the conversational experiences. Users are guided through the process of logging the event and provided with contextual instructions to ensure accurate and complete reporting.
Built for life sciences: secure, compliant & customizable
Life sciences organizations work with highly sensitive data, from proprietary drug formulations to confidential regulatory submissions and patient trial data.
ai12z is built with your security considerations in mind. Our platform allows your organization to create a compliant yet effective AI assistants experience with customizations for your audience. It integrates with Veeva, Salesforce, EHRs, and internal knowledge management systems, keeping all proprietary data in a secure, controlled environment.
Features fit for life sciences
Clinical & operational routing
Guide users to trusted scientific information for clinical questions while providing direct answers to operational and logistical inquiries.
AI visibility
Strengthen your visibility across AI platforms so your content is surfaced when healthcare professionals and patients ask AI tools about therapies, devices, and clinical research or trials.
Adaptive webpages
Personalize page content based on each visitor's questions, surfacing the most relevant scientific resources, products, and next steps.
Secure integrations
Connect securely to systems like Veeva, Salesforce, EHRs, and regulatory databases while protecting sensitive information.
Embedded actions
Streamline key workflows like adverse event reporting, medical inquiries, and clinical trial registration with embedded forms and actions.
Multilingual support
Deliver support in 50+ languages, automatically detecting each user's preferred language to improve access to research, regulatory information, and patient resources.
Explore more solutions
ai12z provides AI experiences across multiple verticals, adapting to the needs of each sector and the people they serve.
