AI Experience Platform
Improve AI visibility, answer website questions, and personalize every next step.
One platform for AI visibility and digital experiences
ai12z connects how your organization appears in AI search with what happens when visitors reach your website. Measure and improve how your brand is cited and recommended, then deliver AI-powered website search, digital assistants, and adaptive web experiences that help visitors find answers and take action.
Every interaction reveals what audiences are asking, where content falls short, and how the digital journey can improve. These insights help you strengthen both your website and your visibility across AI search.
Understand and improve how your brand appears in AI search
Measure whether your organization is cited and recommended across ChatGPT, Claude, Gemini, Perplexity, and other AI search tools. See which competitors appear instead and how AI represents your brand. Then use real questions from your website, search data, and AI-generated suggestions to test whether your content provides the answers audiences need. ai12z identifies what is missing and recommends the content, authority, and technical improvements that can strengthen your visibility.
AI search and competitive visibility
See when your organization is cited or recommended, how AI represents your brand, which competitors appear instead, and how performance changes over time.
Real questions and content gaps
Use questions from website visitors, search data, and AI-generated suggestions to test whether your entire website provides clear, complete answers.
A clear plan for improvement
Receive one prioritized, deduplicated plan identifying the content to create or improve, the technical and authority issues to address, and how to validate progress.
AI search and digital assistants that help users find what they need and take action
Replace lists of links with direct, conversational answers. Help website visitors find relevant information, evaluate options, and complete their next step.
Conversational answers
Understand what visitors are asking and provide relevant answers based on your content and connected data.
Flexible formats
Offer AI search and digital assistants as a search bar, chatbot, full-page interface, AI overview, or alongside traditional search results.
Always-on assistance
Give visitors access to answers and guidance at any time, without waiting for someone to respond.
Build digital experiences with natural language
Build and refine digital assistant and website experiences using natural language instead of manual development. Describe what you want, and ai12z generates or updates the experience.
Generate a digital assistant
The platform analyzes your website to create a branded assistant with welcome messaging, suggested questions, panels, and calls to action.
Vibe coding experience designer
Use natural language in a WYSIWYG environment to design digital assistants and landing pages, including panels, calls to action, forms, carousels, branding, and integrations.
Faster iteration
Test, refine, and evolve digital experiences without relying on traditional development cycles.
Adapt your website as visitors interact
As visitors ask questions, ai12z can update the page around them and the panels within the digital assistant to surface the most relevant content, layout, and next steps.
Dynamic landing pages
Automatically update page content, layouts, banners, and calls to action based on visitor interactions.
Directive-driven experiences
Trigger real-time changes to digital assistant panels, landing pages, and webpage components based on what visitors ask.
Seamless journey
Guide visitors from the conversation to the right page, content, or next step without interrupting their journey.
Personalize every interaction
Act as a digital concierge for every visitor. Use their questions, behavior, location, preferences, and connected data to tailor the experience, recommend relevant options, and help them complete their next step.
Context-aware experiences
Tailor content, responses, and next steps as each visitor’s needs and intent become clearer.
Personalized recommendations
Suggest relevant products, services, content, or next steps based on what each visitor is looking for.
Guided actions
Help visitors move from a recommendation to completing a task, such as booking, applying, purchasing, or submitting a request.
Connect to the systems behind your business
Give your digital assistant the ability to retrieve data and take action by connecting to the systems your business already relies on. Access real-time data from APIs, databases, and third-party platforms while enabling actions such as form submissions, bookings, purchases, and updates, making your assistant a functional part of your digital experience rather than just a layer on top.
Access current information
Retrieve product details, availability, account information, order status, schedules, and other business data from connected systems.
Complete actions
Let users submit forms, book appointments, make purchases, update information, and complete other tasks within the conversation.
Flexible integration framework
Connect ai12z with your business systems and external services through prebuilt connectors, APIs, webhooks, GraphQL, JSON, and MCP.
Guide shoppers from discovery to purchase
Help shoppers find the right products, compare options, and complete purchases through a guided, conversational journey. Connect product information, availability, and commerce systems to provide relevant recommendations at every step.
Conversational product discovery
Help shoppers find relevant products and surface accurate product details, pricing, and availability from connected commerce systems.
Complete purchases
Help shoppers explore their options, ask questions about products or services, and complete a purchase through embedded actions.
Post-purchase support
Let customers check order status, manage returns, and get help through the digital assistant, with escalation to a live agent when needed.
Turn every interaction into measurable insight
See what visitors ask, where they need help, and which journeys lead to action. Use conversation and engagement data to improve your content, digital strategy, and business outcomes.
Audience insights
Identify recurring questions, interests, and needs to better understand your audience and improve engagement.
Content opportunities
Uncover unanswered questions and content gaps that can improve website experiences and your visibility in AI search.
Measure business impact
Track engagement, conversions, completed actions, and automated resolutions to understand performance and reduce support demand.
Make every answer easier to understand and explore
Visual answers
Include relevant images directly within responses to help users better understand products, services, content, and recommendations. Combining visuals with direct answers makes information more engaging and easier to interpret.
Comparisons
Help users evaluate different products, services, or options by answering questions about their features and differences. Provide the relevant details they need to make a more informed decision.
Scrolling lists and carousels
Make it easy to browse multiple products, events, services, or recommendations through interactive lists and carousels. Users can explore relevant options within the conversation without navigating through multiple pages.
Help users take action in the moment
Call-to-action buttons
Present relevant actions within the conversation so users can purchase, book, apply, learn more, or continue to the next step without navigating through multiple pages.
Embedded forms
Let users complete forms directly within the digital assistant, from lead capture and applications to bookings and reservations. Design forms using vibe coding and pass the collected information to connected systems.
Live agent escalation
Detect when human assistance may be needed or let users request it directly. Transfer the conversation and its context to a live agent so users can get help without starting over.
Additional platform capabilities
Flexible deployment formats
Deploy AI-powered website search and digital assistants as a search bar, chatbot, full-page interface, AI overview, or alongside traditional search results.
Structured data handling
Retrieve and present accurate information from databases, APIs, spreadsheets, product catalogs, and other structured sources.
Multilingual experiences
Understand and respond in each visitor’s preferred language, making your website more accessible to global audiences without additional configuration.
Analytics
See what visitors ask, how they engage, and where questions go unanswered. Use these insights to improve content, refine digital journeys, and better support visitors.
Get found in AI and deliver personalized web experiences.
we are here to help
Frequently Asked Questions
Find the answers you are looking for by browsing through a number of questions we get asked a lot.
Do I need technical or development experience to use ai12z?
Not necessarily. ai12z is designed so marketing and digital teams can build and manage AI-powered experiences without relying on developers for every update. Teams can use natural language to create and refine digital assistants, landing pages, panels, calls to action, forms, and other elements of the experience.
Can the platform connect to my existing data & systems?
Yes, the ai12z platform can seamlessly connect with your existing data and systems. It supports integration with various enterprise applications, including CRM systems like Salesforce and HubSpot, ERP systems, content management systems, and other digital platforms. This allows the AI assistants to access relevant data for personalized interactions and streamlined operations. The platform uses connectors and custom widgets to ensure smooth integration tailored to your specific needs, while maintaining security and control over data access and flow.
What happens when ai12z can’t answer a question?
When ai12z's AI search or digital assistant cannot answer a question, it may respond with "I don't know" to acknowledge the limitation. For complex or highly specialized queries beyond its training or scope, the platform can escalate these inquiries to live human agents to ensure personalized and accurate assistance. This approach balances AI efficiency with human expertise to provide effective customer support.
Can I customize the look and feel of ai12z experiences to match my brand?
Yes, you can fully customize the look and feel of ai12z experiences to match your brand. The platform allows you to design your AI copilot with your own logo, brand colors, and visual elements so it feels like a native part of your website, not a generic chatbot. You can also use specific controls like HTML Smart Forms and adaptive cards to further tailor the user interface and experience. Additionally, ai12z lets you define brand guidelines by uploading design tokens, screenshots, or plain text brand materials, which the platform uses to ensure consistent branding across all AI-generated content and UI elements.
This customization extends to controlling the tone and behavior of the AI outputs, making sure the assistant reflects your brand’s voice and style in real time.
What is an AI Experience Platform?
An AI Experience Platform, like ai12z, is more than just a chatbot or search tool. It is a comprehensive orchestration layer that designs and delivers complete digital experiences to help users move forward quickly in their customer journey.
Unlike traditional chatbots that simply answer questions, an AI Experience Platform actively guides users with structured, personalized starting points, real-time page and panel changes, intelligent caching, streaming responses, interactive widgets, forms, calls to action, workflows, and integrations with enterprise systems.
How do I get started with ai12z?
To get started with ai12z, you can sign up for a free 30-day trial without needing a credit card. This trial allows you to experience how the AI copilot functions and explore its capabilities firsthand. The platform is designed to be user-friendly, requiring minimal training, and offers comprehensive documentation, how-to guides, and direct support to help you set up and manage your AI assistants easily.
You can also work with our team to explore your use case and determine the best approach for your business.
Can ai12z work with multiple websites or digital properties?
Yes, ai12z can work with multiple websites or digital properties. The platform is designed to be versatile and supports multichannel capabilities, allowing integration across various websites, mobile apps, and social media channels. This enables consistent AI-powered digital assistant experiences and smart search functionality across all your digital touchpoints, ensuring seamless user engagement regardless of the platform or property.
How does ai12z keep answers accurate and up to date?
ai12z ensures accuracy and reliability in its answers by following guidelines you set and using approved content sources to maintain consistent, reliable, and unbiased information. The platform continuously improves its AI technology by analyzing user interactions, collecting feedback, and staying updated with the latest AI and machine learning advancements.