AI Experience Platform
Improve AI visibility, answer website questions, and personalize every next step.
One platform for AI visibility and digital experiences
ai12z connects how your organization appears in AI search with what happens when visitors reach your website. Measure and improve how your brand is cited and recommended, then deliver AI-powered website search, digital assistants, and adaptive web experiences that help visitors find answers and take action.
Every interaction reveals what audiences are asking, where content falls short, and how the digital journey can improve. These insights help you strengthen both your website and your visibility across AI search.
Understand and improve how your brand appears in AI search
Measure whether your organization is cited and recommended across ChatGPT, Claude, Gemini, Perplexity, and other AI search tools. See which competitors appear instead and how AI represents your brand. Then use real questions from your website, search data, and AI-generated suggestions to test whether your content provides the answers audiences need. ai12z identifies what is missing and recommends the content, authority, and technical improvements that can strengthen your visibility.
AI search and competitive visibility
See when your organization is cited or recommended, how AI represents your brand, which competitors appear instead, and how performance changes over time.
Real questions and content gaps
Use questions from website visitors, search data, and AI-generated suggestions to test whether your entire website provides clear, complete answers.
A clear plan for improvement
Receive one prioritized, deduplicated plan identifying the content to create or improve, the technical and authority issues to address, and how to validate progress.
AI search and digital assistants that help users find what they need and take action
Replace lists of links with direct, conversational answers. Help website visitors find relevant information, evaluate options, and complete their next step.
Conversational answers
Understand what visitors are asking and provide relevant answers based on your content and connected data.
Flexible formats
Offer AI search and digital assistants as a search bar, chatbot, full-page interface, AI overview, or alongside traditional search results.
Always-on assistance
Give visitors access to answers and guidance at any time, without waiting for someone to respond.
Build digital experiences with natural language
Build and refine digital assistant and website experiences using natural language instead of manual development. Describe what you want, and ai12z generates or updates the experience.
Generate a digital assistant
The platform analyzes your website to create a branded assistant with welcome messaging, suggested questions, panels, and calls to action.
Vibe coding experience designer
Use natural language in a WYSIWYG environment to design digital assistants and landing pages, including panels, calls to action, forms, carousels, branding, and integrations.
Faster iteration
Test, refine, and evolve digital experiences without relying on traditional development cycles.
Adapt your website as visitors interact
As visitors ask questions, ai12z can update the page around them and the panels within the digital assistant to surface the most relevant content, layout, and next steps.
Dynamic landing pages
Automatically update page content, layouts, banners, and calls to action based on visitor interactions.
Directive-driven experiences
Trigger real-time changes to digital assistant panels, landing pages, and webpage components based on what visitors ask.
Seamless journey
Guide visitors from the conversation to the right page, content, or next step without interrupting their journey.
Personalize every interaction
Act as a digital concierge for every visitor. Use their questions, behavior, location, preferences, and connected data to tailor the experience, recommend relevant options, and help them complete their next step.
Context-aware experiences
Tailor content, responses, and next steps as each visitor’s needs and intent become clearer.
Personalized recommendations
Suggest relevant products, services, content, or next steps based on what each visitor is looking for.
Guided actions
Help visitors move from a recommendation to completing a task, such as booking, applying, purchasing, or submitting a request.
Connect to the systems behind your business
Give your digital assistant the ability to retrieve data and take action by connecting to the systems your business already relies on. Access real-time data from APIs, databases, and third-party platforms while enabling actions such as form submissions, bookings, purchases, and updates, making your assistant a functional part of your digital experience rather than just a layer on top.
Access current information
Retrieve product details, availability, account information, order status, schedules, and other business data from connected systems.
Complete actions
Let users submit forms, book appointments, make purchases, update information, and complete other tasks within the conversation.
Flexible integration framework
Connect ai12z with your business systems and external services through prebuilt connectors, APIs, webhooks, GraphQL, JSON, and MCP.
Guide shoppers from discovery to purchase
Help shoppers find the right products, compare options, and complete purchases through a guided, conversational journey. Connect product information, availability, and commerce systems to provide relevant recommendations at every step.
Conversational product discovery
Help shoppers find relevant products and surface accurate product details, pricing, and availability from connected commerce systems.
Complete purchases
Help shoppers explore their options, ask questions about products or services, and complete a purchase through embedded actions.
Post-purchase support
Let customers check order status, manage returns, and get help through the digital assistant, with escalation to a live agent when needed.
Turn every interaction into measurable insight
See what visitors ask, where they need help, and which journeys lead to action. Use conversation and engagement data to improve your content, digital strategy, and business outcomes.
Audience insights
Identify recurring questions, interests, and needs to better understand your audience and improve engagement.
Content opportunities
Uncover unanswered questions and content gaps that can improve website experiences and your visibility in AI search.
Measure business impact
Track engagement, conversions, completed actions, and automated resolutions to understand performance and reduce support demand.
Make every answer easier to understand and explore
Visual answers
Include relevant images directly within responses to help users better understand products, services, content, and recommendations. Combining visuals with direct answers makes information more engaging and easier to interpret.
Comparisons
Help users evaluate different products, services, or options by answering questions about their features and differences. Provide the relevant details they need to make a more informed decision.
Scrolling lists and carousels
Make it easy to browse multiple products, events, services, or recommendations through interactive lists and carousels. Users can explore relevant options within the conversation without navigating through multiple pages.
Help users take action in the moment
Call-to-action buttons
Present relevant actions within the conversation so users can purchase, book, apply, learn more, or continue to the next step without navigating through multiple pages.
Embedded forms
Let users complete forms directly within the digital assistant, from lead capture and applications to bookings and reservations. Design forms using vibe coding and pass the collected information to connected systems.
Live agent escalation
Detect when human assistance may be needed or let users request it directly. Transfer the conversation and its context to a live agent so users can get help without starting over.
Additional platform capabilities
Flexible deployment formats
Deploy AI-powered website search and digital assistants as a search bar, chatbot, full-page interface, AI overview, or alongside traditional search results.
Structured data handling
Retrieve and present accurate information from databases, APIs, spreadsheets, product catalogs, and other structured sources.
Multilingual experiences
Understand and respond in each visitor’s preferred language, making your website more accessible to global audiences without additional configuration.
Analytics
See what visitors ask, how they engage, and where questions go unanswered. Use these insights to improve content, refine digital journeys, and better support visitors.