Keep online operations running smoothly
AI for manufacturing
Help your audience find what they need without the hassle
From engineers looking for technical specifications, supply chain partners exploring resources, to buyers comparing products, everyone searches differently. If your audience has to sift through all of your online resources to find what they need, it can slow them down and cause frustration.
ai12’z AI digital assistant makes it easy to connect with individuals across digital touchpoints, whether on your website or mobile app, to answer technical and product-related questions, help prospects compare options visually, or surface relevant documentation and resources. For your team, that means fewer repetitive inquiries, more time for high-value tasks, and a smoother digital experience that drives conversions and customer satisfaction.
Strengthen stakeholder relationships
Locating technical documents, product specs, and other key resources can be overwhelming and time-consuming if the information isn’t readily accessible. ai12z offers a digital assistant for manufacturing organizations to simplify the search for information with instant, contextual answers to a range of support queries and needs. This will deliver a digital experience that keeps stakeholders engaged with your brand.
Guide buyers to the right products
Navigating complex product catalogs can slow down procurement teams. ai12z’s AI-powered search simplifies product discovery with intelligent comparisons, real-time spec lookups, and guided recommendations. By removing friction from the buying process, it helps teams make faster, more confident decisions and accelerates conversions.
Automate routine support to free up your team
In the past, many of these stakeholders would rely on human support for anything from order tracking and product inquiries to technical troubleshooting and more. Now, with AI assistants, they receive 24/7 support, reducing the burden on your team. By automating routine interactions, staff can prioritize other high-value tasks while feeling confident that queries are resolved efficiently and accurately.
Enhance engagement with actionable insights
See what your audience is searching for and the questions they’re asking in real time. By understanding their needs and potential gaps in your resources, you can create more relevant content, refine your messaging, and optimize channels to enhance the AI search and chat experiences, delivering the answers they need, faster.
Features fit for manufacturing
Contextual understanding
Understand technical questions and follow-up conversations to deliver the right specifications, documentation, and product information.
AI visibility
Help your audience discover your products and technical expertise when they turn to AI to research specifications, compare solutions, and evaluate suppliers.
Adaptive webpages
Adapt page content based on what buyers, engineers, or partners are looking for, surfacing the most relevant products, documentation, and next steps.
Embedded actions
Help users take the next step by embedding actions like requesting a quote, contacting sales, downloading technical documentation, or logging a support request directly into the conversation.
Secure integrations
Connect to product catalogs, CRMs, ERPs, and other business systems to deliver accurate, real-time information while protecting sensitive operational data.
Multilingual support
Automatically detect each user's preferred language and deliver product information, technical documentation, and support in 50+ languages.
Explore more solutions
ai12z provides AI experiences across multiple verticals, adapting to the needs of each sector and the people they serve.
